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Can I change my billing cycle?
Can I change my billing cycle? Yes! Simply submit a ticket to our Sales department and...
Can I change my due date?
Can I change my due date? Yes! Simply submit a ticket to our Sales department and request to...
Can I change the promotional code for my service?
Can I change the promotional code for my service? Sorry, but only 1 promotional code per...
Can I pay for my hosting with cryptocurrency?
Can I pay for my hosting with cryptocurrency? Yes! Cryptocurrency is accepted for payments....
Can I upgrade downgrade my service?
Can I upgrade or downgrade my service? Yes! If you find your current service does not meet...
How do I cancel my service/account?
How do I cancel my SimpleSonic service/account? We never like to see a customer go, but we do...
I am using a deprecated plan, can I change to a current plan?
I am using a deprecated plan, can I change to a current plan? What is a deprecated plan? A...
I cannot pay my invoice by the due date, how can I avoid suspension?
I cannot pay my invoice by the due date, how can I avoid suspension? We offer a 5 day grace...
I made a PayPal payment, but my invoice still shows unpaid
I made a PayPal payment, but my invoice still shows unpaid This will typically happen when...
Order did not complete, but I see charge on my credit card?
Order did not complete, but I see charge on my credit card? When you submit an order and...
Will my service automatically renew?
Will my service with SimpleSonic automatically renew? Like any other service, your hosting...
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