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MYDA100 Reboot For Maintenance (Resolved) High

Affecting Server - myda100.directadminhostserver.com

  • 10/09/2024 14:00 - 10/09/2024 15:09
  • Last Updated 10/09/2024 14:11

Server MYDA100 is being rebooted for maintenance. During the reboot, the server will be unreachable.

MariaDB Upgrades (Resolved) Medium

Affecting Other - Multiple Servers

  • 09/14/2024 12:00 - 09/14/2024 14:28
  • Last Updated 09/14/2024 14:10

We are performing MariaDB upgrades on all servers and users may see intermittent MySQL connectivity during this time.

BIOS firmware update on myda100 (Resolved) High

Affecting Server - myda100.directadminhostserver.com

  • 07/10/2024 11:10 - 07/10/2024 11:12
  • Last Updated 07/10/2024 11:12

We are performing an update to the BIOS firmware on server MYDA100 to resolve a system level issue.

PHP Issue (Resolved) High

Affecting Server - ukcp100.cpanelhostserver.com

  • 06/09/2024 15:22 - 06/09/2024 16:37
  • Last Updated 06/09/2024 15:25

We are currently experiencing an issue on server ukcp100 where the system is setting the PHP version to 5.6 regardless of the PHP version set in your PHP Selector.

We are actively diagnosing the issue along with cPanel's support team and do not currently have an ETA.

Connectivity issues server myda100 (Resolved) Critical

Affecting Server - myda100.directadminhostserver.com

  • 04/26/2024 09:59 - 04/26/2024 10:06
  • Last Updated 04/26/2024 10:16

We are currently experiencing connectivity issues with server myda100.directadminhostserver.com and are investigating

Scheduled Maintenance (Resolved) High

Affecting Server - ukda100.directadminhostserver.com

  • 04/08/2024 09:00 - 04/08/2024 08:28
  • Last Updated 04/02/2024 16:50

We will be replacing an NVMe drive in server ukda100 which should take approximately 30 minutes to complete.

In order to perform the replacement, the server will need to be powered down and will therefore be unavailable while the maintenance is performed.

MySQL Issue - USACP100 (Resolved) Critical

Affecting Server - usacp100.cpanelhostserver.com

  • 03/28/2024 04:30 - 03/28/2024 04:35
  • Last Updated 03/28/2024 04:35

Update: This issue is now resolved.

 

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The server USACP100 is experiencing an issue with MySQL and we are investigating.

Connectivity issues UK1 (Resolved) Critical
  • 01/28/2024 01:46 - 01/28/2024 10:06
  • Last Updated 01/28/2024 10:06

Update: The hardware issue has been resolved and the server is back online. If you are experiencing any issues, please contact us.

 

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Update: The issue appears to be related to a power connector failure and data center technicians are intervening. Unfortunately we have no ETA at this time.

 

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We are currently experiencing connectivity issues on server uk1.directadminhostingserver.com and are investigating.